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Barista - Customer Service
Description
Boro Bagels, a new café located in Attleboro, MA, is seeking a skilled and passionate barista to join our team. As a Barista at Boro Bagels, you will be an integral part of creating a delightful experience for our customers by crafting and serving exceptional coffee and espresso beverages and serving our loyal customers.
Qualifications
A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
Passionate about creating delicious coffee and other cafe beverages
A strong independent problem solver with proven multi-tasking and communication skills
Someone who is curious, adaptable and always willing to learn
Comfortable working in a team or independently
Comfortable with cash-handling and maintaining store safety
Experience in the customer service or hospitality industry
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees’ Form I-9 information to confirm authorization to work in the U.S. (a process known as ”E-Verify”)
Responsibilities
Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
Maintains Local Department of Health standards at all times
Full and complete knowledge and adherence to all product, service and brand training playbooks
Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base
Benefits
$15.50-$16.50 /hour starting + tips
Access to our Employee Assistance Program (EAP)
Barista accreditation/training program
Flexible schedule options
As a growing company we have opportunities for advancement for those interested